Commonly asked questions

1. Can I taste more then 2 flavors?

We would love to accommodate you however; since we custom bake each cake we have to limit the selections. Tasting two flavors will give you a good idea of the quality and sophistication of our products. More then 2 flavors are really overwhelming for the taste buds without a palate cleanser. If you still desire to have more then 2 flavors, we will happily bake additional for you at a charge of $25 per additional flavor.

 
2. How far in advance should I schedule my tasting?

All of our tasting's are baked custom so we require a minimum of 3 days notice for all cake tasting's. We book up far in advance so its best to call and reserve your tasting as soon as possible.

 
3. Why do I need to leave my credit card information?

Our cake tasting's are complimentary. We bake the tasting custom for you so your credit card is simply for our security. We ask that if you are going to cancel to give us 3 days notice. The only cause for charge would be if you were to not show up for your tasting or not cancel within 3 days notice of the tasting day. In that event only would you be charged $50 for the tasting that was baked.

 
4. Who should I bring to my tasting?

You are welcome to bring as many people as you would like to taste your cake, we recommend that no more then 4 people attend your tasting. Too many opinions can be overwhelming and make your decision more challenging.

 
5. Can I have my florist put flowers on my celebratory or wedding cake?

We view all our cakes as works of art. We would never presume to attend your party or reception and attempt to finish the decorative elements or arrangements done by the florist or planner. We ask the same respect and consideration for our art. In addition, anyone that touches the cake after delivery creates a sanitation and aesthetic liability. As long as we are assuming that liability we must insist on supervising the handling and sanitation of the cake.

 
6. Can you place plastic or non-edible elements on top of my cake?

Many cake and related suppliers make plastic and resin pieces designed to work with and be used on cakes. We limit all decorative applications that dress our cakes to be made from edible dough, paste or chocolate. You may request certain elements such as sculptures or likeness to be done in Sculpey or other poly clay. This allows the customer to keep the artwork for a longer period of time. Poly clay is never used without a specific request from the customer. ALL elements that grace the top and sides of our cakes need to be made by hand, excluding certain wedding toppers and monogram letters.

 
7. Can fresh flowers be used on your cakes?

Our preference is sugar flowers, especially on wedding cake. They have a more sophisticated and polished look. This also allows us to control the scale, proportion, color and overall size of the flower. If for some reason you have an absolute wish to use fresh flowers then we will purchase and place the flowers on the cake during the execution of the design.

 
8. Can I bring you a picture of a cake I like and have your replicate it?

We respect the design time and work that goes into creating the cakes seen in magazines and on the web sites of other chefs and bakers. Therefore we limit our design work to that done by our own staff and associates. We will gladly use your picture as inspiration for the basic design but we do not make copies of other artists work.

 
9. Can you ship my cake out of State?

We have shipped cakes but our preference is to stay local within the state of California. If you really want us to design and create your wedding cake we would be happy to fly to the destination and make the cake on site. We have flown as far as Tokyo Japan with wedding cake

 
10. Can you change the fillings on my cake?

Substitutions can be made to our flavor page. Any substitution made should not be a simplification of the product. Our cakes are designed to be 4 layers of cake and three different fillings in each tier. We can't make the cake with the same filling in every layer. All substitutions need to be taste tested and approved before sending out the cake.

 
11. Can you do sheet cakes with my wedding cake?

Sheet cakes are not a service we provide with weddings. If your guest list is larger than 350 we can separate the cake into additional rounds for convenience of cutting. The additional rounds will be filled iced and covered/ finished in matching design to the wedding cake and charged per slice at a reduced rate.

 
12. Can I book a tasting for my wedding when I only have 30 guests attending?

We would be happy for you to come in and taste what we have in our bakery case by the slice. If you sign with us we will reimburse you for the cost of the cake. We limit our custom baking to a minimum of 75 slices.

Phone (714) 445-0189 / Fax (714) 445-4957
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